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Residence Life

Housing Assistant

Housing Assistants (HAs) are the closest and the most vital link with residents of each area when our Residence Life offices are closed. The housing assistant serves as a liaison between the Department of Residence Life and the students. Housing Assistants will directly report to the Residence Life Coordinator for each housing area.

Housing Assistants will also gain many intangible benefits which include, but not limited to developing improved communication skills, becoming a leader, and learning to resolve conflicts and helping others work through differences. Being a housing assistant strengthens an individual's character on a daily basis. A housing assistant will be able to build personal and professional relationships, and meet people one normally would not have, and get invaluable experience from helping people from all walks of life. (*Full job description is linked below.)

Qualifications

  • Must have prior experience of living in housing and must currently be enrolled at CSU.
  • Must live in Residence Life during employment.
  • Must have a 2.5 cumulative GPA at the beginning of Fall 2019 semester and maintain 2.5 cumulative and semester GPA while employed.
  • Must be in academic, financial, and judicial good standing with Columbus State University and Residence Life.
  • Required to have a meal plan. All meal plans are the financial responsibility of the student.
  • Possess excellent customer service skills as well as written and oral communication skills.
  • Must pass a required criminal background check successfully as a condition of employment.

Duties and Responsibilities

  • Provide front desk operations for our 24 hour help desk during assigned shift.
    • Operations include, but not limited to:
      • answering on-call telephones with proper etiquette;
      • filing paperwork, stocking supplies, operating copier and fax machines
      • maintaining the front desk and storage areas as needed;
      • assisting students during check-ins, check-outs, and room change processes
      • assisting students with lockouts and maintenance, cable, or internet issues
      • explaining and enforcing Residence Life policies and procedures
      • assisting in various areas within Residence Life
      • performing other duties as needed
  • Work required/ assigned shifts during academic breaks such as fall break, spring break, etc.
  • Attend all scheduled training programs prior to and throughout each academic semester.
  • Complete administrative responsibilities to include duty logs, incident reports, mediations, etc.
  • Perform duty rounds as communicated by RLC and written in training manual.
    • Additional duty assignments may be required by the RLC to include, but not limited to hanging flyers, responding to emergencies, mediations, duty logs, incident reports, etc.
  • Follow all policies and procedures in the Student Handbook and the Community Guide.
  • Be cognizant of current students, building, and campus issues.
  • Have knowledge resources available on campus for students.
  • Maintain frequent communication with Residence Life staff and respect confidentiality concerning content and process of such discussions.
  • Uphold the general requirements of the position as stated in the Housing Assistant training manual and communicated by the Residence Life staff.
  • Role model a standard of personal conduct commensurate with Residence Life standards.

Compensation

  • The salary is $8.00 per hour. This position can work up to 19 hours per week.
  • Housing Assistant will be able to have priority registration to register for classes.

Time Requirements

  • A two semester commitment (Fall and Spring) is preferred.
  • Attend all trainings and meetings throughout the semester, scheduled in advance, that will be mandatory.
    • Bi-weekly staff meetings (1 hour plus bi-weekly time commitment). Meeting days and times will be decided by your RLC at the beginning of each semester and will be based on staff members' academic schedules only. Non-academic commitments will not be considered.

*Housing Assistant Full Job Description (PDF)

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